Daftar Keluhan
Daftar
Kirim Keluhan
DITERIMA
VERIFIKASI
SELESAI
DITOLAK
DIBATALKAN
Berikut adalah daftar keluhan masuk yang sedang dan atau telah diproses untuk penyelesaiannya:
STATUS DESCRIPTION:

DITERIMA
The incoming report originates from a clear source and can be accounted for in accordance with the applicable procedure

VERIFIKASI
Effective communication with related parties. Collection of evidence and field verification (if necessary) is conducted to complete the data. Based on the available data, we can determine if the issue is indeed valid/ authentic or not. If proven correct, formulation of a corrective action plan is conducted

SELESAI
A corrective action plan is agreed upon by the related parties and progress monitoring is then conducted

DITOLAK
The results of our investigation disproves the validity of the report that was received. Confirmation is made to the informant that the report submitted will not be followed up further

DIBATALKAN
STATUS DESCRIPTION: